Content writer for digital accessibility

Do all your web users enjoy equal access?
Create web content and publications aligned with Web Content Accessibility Guidelines (WCAG).
Break-out box reads, "Of 1 million home pages surveyed in 2022 96.8% had accessibility issues."

Making content accessible is why the internet exists

The power of the Web, according to its inventor, Tim Berners-Lee, is in its ability to be shared by all people.

Yet a  2022 survey of 1 million home pages found 96.8% of them had accessibility issues.

If access and inclusion are among your organisational values, a digital accessibility content writer can help.

Did you know there are international standards for web content accessibility?

The Web Content Accessibility Guidelines (WCAG) are internationally recognised standards published by the Web Accessibility Initiative of the World Wide Web Consortium (W3C) and developed in cooperation with individuals and organisations around the world.

In Australia, web accessibility is embedded in our Disability Discrimination Act and Australian Government agencies are required to meet WCAG 2.0 Level AA as a minimum.

1 in 6 Australians identify as living with disability

It’s likely some of your online communities struggle to access your site.

As an accessibility-aware content writer, I keep digital accessibility front-of-mind. Web pages, digital documents, social media posts, emails, and videos created to meet the needs of the broadest range of users.

I can also run basic audits to identify digital accessibility issues. Where simple fixes exist, I can provide a DIY list. If you’re not confident fiddling with your website’s innards, I can make the adjustments for you.

For more technical and complex issues, I can connect you with a specialist from my network of W3C-accredited accessibility experts.

Digital accessibility is more than a checklist

Accessible and inclusive content is about human rights, not compliance.

It’s about ensuring real people with disabilities, or temporary impairments can use your digital content.

Accessibility is about user experience.

Line drawing shows an eye.


Alternative text descriptions for images, compatibility with screen reader technology, keyboard-only navigation.


Captioning for video presentations and visual indicators in place of audio cues.

Line drawing shows finger pressing an element on a mobile phone interface.


Compatibility with assistive technologies such as alternative keyboards, eye control, sip/puff switches or other adaptive hardware to help type and navigate.

Line drawing of human head. The person has a tick of understanding on their head and is speaking.


Predictable, uncluttered screen content, plain language, and consistent navigation are useful for people with learning and processing differences.

And it’s not only those with a disability who benefit

  • Transcripts help people skim information.
  • Captions are useful in noisy environments or when turning on sound is not appropriate.
  • Larger font and navigation buttons help people with age-related vision or hand tremors.
  • Audio alternatives can be useful in low-light situations.
  • Plain language respects people with lower literacy or recent arrivals to Australia.

The benefits and conveniences are countless. By making your digital content as accessible as possible for people with permanent disabilities, you help all users.

What about accessibility overlays?

Accessibility overlays are extra bits of code or software added to websites that allow visitors to make their own adjustments. They can be a helpful stopgap for businesses working to improve their accessibility.

But they are not a complete solution and can sometimes create issues for users. The tools can not only miss problems, they can also interfere with the assistive technologies people use to navigate the Web.

Truth is, there is no quick fix for digital accessibility.

If you choose to use an overlay, do so knowing it might not be helping all your web visitors.

International symbol of access

Want to learn more about improving your organisation’s digital accessibility?

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How I keep my house in order

Digital accessibility is a journey rather than a destination.

I spend time each week learning more, so I can improve my site and share my knowledge with clients.

I know this site is not perfect and I’m working to improve it. If you have difficulty using any part of my site, please let me know.